State Farm® Insurance Agent Matt Tobben
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kareem Durra
October 28, 2024
5
out of
5
rating by Kareem Durra
"Was referred to Brian by a friend who highly recommended him. Brian and he is professional, punctual and knowledgeable.He helped me get homeowners insurance and auto Insurance at a very reasonable price. I would highly recommend him as he goes the extra mile and really loves his job!"
We responded:
"Kareem, thank you for sharing your experience! I'm glad Brian was able to assist you with both homeowners and auto insurance. We appreciate your recommendation and are grateful to have Brian on our team. If you need any further assistance, don't hesitate to reach out! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Katherine
October 27, 2024
1
out of
5
rating by Katherine
"I had a few issues with their two service women.. to start they weren’t very helpful and did not have me at my best interest. When I replaced my card they didn’t do it and I got behind two months without anyone letting me know. When I replaced a vehicle it took so long to get an insurance card back to be able to purchase my truck. They wanted to sell me a life insurance but had not even reviewed my accounts since I’ve been with this office. When I told them I wanted to move to a different office they shut me off completely with any questions I might have had of them attempting to sell me again on life insurance."
We responded:
"Hello Katherine, I've addressed your concerns with my team. Your experience certainly isn't the type of service we seek to provide our customers on the daily. We pride ourselves on being Remarkable with every interaction and I would love to personally talk with you about your specific situation. "
MM M
October 26, 2024
5
out of
5
rating by MM M
"Great service"
We responded:
"Thank you for your kind words! I'm glad you had a great experience with our service. If you ever need assistance in the future, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Michelle Smith
October 26, 2024
5
out of
5
rating by Michelle Smith
"Love State Farm"
We responded:
"Michelle, Thank you so much for your wonderful review! I'm glad you're happy with State Farm. Your support means a lot to us. If you ever need anything, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
melva jones
September 29, 2024
5
out of
5
rating by melva jones
"I came in to the office with an issue on my account. Sarah and Brooks patiently helped work through the problem, answered my questions and were very understanding and helpful."
We responded:
"Melva, Thank you for your wonderful review! I'm glad to hear that Sarah and Brooks were able to assist you with your account issue. Their patience and understanding are truly appreciated, and it's great to know they could answer all your questions. We're always here to help with any future needs or concerns. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Mary Wallace
September 17, 2024
5
out of
5
rating by Mary Wallace
"Excellent customer service! They really handled my claim efficiently and promptly. So glad I have them as my agents."
We responded:
"Mary, thank you for your wonderful review! I'm glad to know that our team could handle your claim efficiently and promptly. We truly appreciate your trust in us and are happy to have you as part of our State Farm family. If you ever need any further assistance, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Tatiana Brasil
August 30, 2024
5
out of
5
rating by Tatiana Brasil
"I love State farm and the kind service. Brian Freimuth helped me with ease! He went above and beyond, agents like him are why I recommend State Farm to everyone I know. My stress for renters and auto insurance was quickly relieved when Brian answered all my questions and concerns. State Farm you rock!!"
We responded:
"Tatiana, thank you for your wonderful review! I'm glad Brian was able to assist you so effectively with your renters and auto insurance. It's great to know that his efforts made a positive impact on your experience. We're grateful for your recommendation and are always here to help with any future needs. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Richard Merrill
August 28, 2024
5
out of
5
rating by Richard Merrill
"Got prompt, professional assistance from agent Bennett. Very satisfied."
We responded:
"Richard, thank you for your review. I'm glad Bennett could provide you with prompt and professional assistance. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Jim Garrison
August 23, 2024
5
out of
5
rating by Jim Garrison
"Matt and team are very responsive and helpful!"
We responded:
"Jimmy, thank you for taking time to share your experience with us over the last 5 years. We appreciate you!"
Pat Bump
August 22, 2024
5
out of
5
rating by Pat Bump
"Very informative, and the visit was very worthwhile! I feel that my wife and I are being treated and cared for insurance wise very well! Good people Brian Freimuth was who we visited with and we will give him 5 stars also!"
We responded:
"Pat, thank you for your kind words and the 5-star rating. I'm glad to know that you and your wife feel well cared for with your insurance needs. Brian appreciates the recognition and we're grateful to have him on our team. If you need any further assistance, we're here to help. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Dianne Jackson
August 22, 2024
5
out of
5
rating by Dianne Jackson
"Great, friendly and informative! Answers any questions with great detail!"
We responded:
"Dianne, thank you for your kind words. I'm glad you found our service friendly and informative. We're always here to answer any questions you may have. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Brett P
August 22, 2024
5
out of
5
rating by Brett P
"My experience with this firm, and more specifically, Brian was excellent at every step. I decided it was time to review options after our homeowners insurance went sky high with another carrier. I was pleased to find that bundling my home and auto policies with State Farm resulted in saving a good amount of money. Brian was very responsive and supportive during the entire process of reviewing options and getting the policies in place. I highly recommend this agency."
We responded:
"Brett, thank you for sharing your positive experience with our agency. I'm glad Brian could assist you effectively and help you save money by bundling your home and auto policies. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Marilyn Lawson
August 16, 2024
5
out of
5
rating by Marilyn Lawson
"Matt took the time to do a complete insurance review for us which is the first time that an insurance agent has initiated and followed through with us. Also appreciated his goal to save us money rather than sign us up for more coverage we did not need."
We responded:
"Marilyn, your review means more than you know. We appreciate you being with SF for over 40 years. Also, it was my pleasure to discover you were over insured based on where you are today and on what’s important to you and Pat. #proactiveinprotectingyou"
Courtney Cedillo
July 29, 2024
5
out of
5
rating by Courtney Cedillo
"Matt Tobben State Farm has been a great help in lowering insurance costs. They are very attentive and quick to respond to answer questions. They were very helpful with sons accident last year. Would definitely recommend them!"
We responded:
"Thank you for sharing your positive experience with my team. We are here to provide you with Remarkable Service and protect your risks with a personal price plan. "
Austin Ray
July 26, 2024
5
out of
5
rating by Austin Ray
"Matt and Lisa Tobben, along with their amazing team, are exceptional! Their customer service and guidance through all things insurance are top-notch. They simplify the usually daunting process of dealing with insurance, making it a breeze. I highly recommend them for their honesty, kindness, and the savings they offer. Look no further—you’ve found your insurance family!"
We responded:
"Hey Austin! Thanks a ton for your awesome review! We're so happy to know that you found our customer service and guidance top-notch. Lisa and the whole team are grateful for your kind words. It's fantastic that we could make the insurance process easy for you and offer some savings along the way. If you ever need anything else, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Ron Newton
July 17, 2024
5
out of
5
rating by Ron Newton
"Simply put, Matt Tobben and his State Farm team are people of integrity that I have trusted for over a decade to meet all of my family's insurance needs."
We responded:
"Ron, we are so glad that we could be of service to you and your financial needs. Thank you for the kind review."
Lance
July 16, 2024
5
out of
5
rating by Lance
"Matt Tobben's office is the best. Bonnie has taken good care of me several times at Matt Tobben's office. They are always friendly and ready to help when there is a need. It is a great sense of security knowing that you have an agent and his staff that care about you as a person. Thank you, again Matt Tobben's team for being the best at State Farm."
We responded:
"Thank you, Lance, for taking the time to share your experience with my team and especially Bonnie. I know Bonnie works hard every day to provide 'unreasonable hospitality' to our clients. We are working hard every day to proactively protect you and your family with your auto, home, life and disability needs. Please call us whenever you need something. "
Rick Momet
July 14, 2024
5
out of
5
rating by Rick Momet
"We have been with Matt and his team for a couple of years ever since we moved to Texas. We had been with the same Statefarm agent for 31 years and absolutely loved him. Since moving to a new state, we had to find a local agent. Matt has been great to work with. He and his team are very responsive and have always been available whenever we need them. He makes sure to meet with us annually to review our policies and confirm we have the proper coverage. Matt is honest, friendly, easy to talk to and has our best interests in mind. My wife and I feel blessed to have found Matt. Working with Matt is like having your friend taking care of your insurance needs. We look forward to a long relationship with Matt and his team."
We responded:
"Thank you, Rick, for sharing your positive experience with our team! We are glad to hear that you feel like we are taking care of your insurance needs like a friend. It's wonderful to know that you appreciate our responsiveness, annual policy reviews, and dedication to providing the best coverage for you. We are grateful for your kind words and look forward to continuing to serve you for years to come! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Calli W.
July 10, 2024
5
out of
5
rating by Calli W.
"⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Matt, my State Farm agent, and I couldn't be more satisfied with the experience. From the very first interaction, Matt demonstrated exceptional professionalism, knowledge, and dedication to helping me find the best insurance solutions for my needs. He took the time to thoroughly explain my options and answered all of my questions with patience and clarity. What truly sets Matt apart is his genuine commitment to his clients. He went above and beyond to ensure that I felt confident and informed about my choices. His personalized approach made the entire process smooth and stress-free. I highly recommend Matt and his team at State Farm to anyone in need of reliable and comprehensive insurance services. Thank you, Matt, for your outstanding service!"
We responded:
"Thank you, Calli, for your glowing review! I prioritize ensuring that our customers leave our office satisfied, and your meaningful feedback regarding my assistance with your coverage needs truly warms my heart! It's rewarding to know you found our insurance services comprehensive and reliable, and I'm always glad to be able to answer all your questions. I'm also grateful for your kind words about my dedication and personalized approach. Our office is always here for you anytime you need us! We value you for being part of our Flower Mound State Farm family! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Keymos
July 4, 2024
1
out of
5
rating by Keymos
"I was at a children’s festival for 4th of July and encountered Matt. He was running a stand competing in a game against children for $25. I witnessed I child beat Matt, but he refused to give the prize money. Instead he came up with a dumb rule to disallow the sorrowed child. How can anyone trust Matt with their insurance if he can’t be trusted with a children’s game."
We responded:
"Hello Keymos, I (Matt Tobben) was not at this event. However, I did have three team members and their families volunteering to play games and paint faces on their day off. I welcome you to stop by the office and visit with me about your concerns. My team wishes you would have approached them at the event if you thought something was wrong. They witnessed only happy smiling faces and fourth of July cheer. "
Laclown
July 4, 2024
1
out of
5
rating by Laclown
"This insurance is trash. I would not recommend and do not trust them with my insurance."
Sue Ann Chaffin
July 3, 2024
5
out of
5
rating by Sue Ann Chaffin
"Brooks was great about walking me through a review of my policies. He answered all my questions, got me some additional coverages and saved me some $s. Thanks Brooks"
We responded:
"Thank you, Sue Ann! I'm glad Brooks provided you with a thorough review of your policies, answered your questions, added coverages, and saved you money! We appreciate your positive feedback and are here for any future insurance needs you may have. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Jenni Borsellino
June 27, 2024
5
out of
5
rating by Jenni Borsellino
"Bennett Tiefenbrunn has made getting insurance easy, understandable and professional. He's accessible and he is always offering great ways to get better coverage for less. I highly recommend Bennett to anyone needing Home or Auto insurance. Call him today, you won't be disappointed."
We responded:
"Jenni, I'm pleased to hear that Bennett has provided you with easy, professional, and cost-effective insurance options for your home and auto. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Adrian Cano
June 25, 2024
5
out of
5
rating by Adrian Cano
"Matt Toben and his team of professionals served all of our home and auto insurance needs. They are always attentive and helpful."
We responded:
"Adrian, I'm pleased to hear that my team provided attentive and helpful service for all your home and auto insurance needs! We're grateful for your positive feedback and look forward to assisting you further. Thank you for choosing our office for your insurance coverage! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
Michael Buescher
June 18, 2024
5
out of
5
rating by Michael Buescher
"I enjoy meeting annually with Matt to make sure there are no gaps in my coverage. Last year I listened to Matt and added the $50 per day rental car coverage. While I was out of town, someone hit my car. It covered my out of pocket expenses returning home along with the rental car. I’m glad I took his advice. His time and attention to detail is comforting."
We responded:
"Michael, assisting you with your risk of every day life and your financial matters has been a true joy for me. Please tell JoAnn we appreciate your trust in us. "