State Farm® Insurance Agent Matt Tobben

"Kevin was great!"

"Doing business with state Farm over 30 years.. always prompt and excellent service..thanks Matt and your team.."

"I have been a life-long customer of State Farm and was especially impressed this week with Bonnie Covart at Matt Tobben's agency in Flower Mound, TX. What a huge help Bonnie was to me! Needed to update my mailing address and add renters insurance to my car policy but had no clue how to do all that. She was so friendly and efficient! Clearly, Bonnie’s very knowledgeable and I highly recommend her and this State Farm agency!"

"Bonnie is always so helpful and kind!!"

"Insurance in all three cars"

"Kevin was like a "Good Neighbor" and took care of some issues we had. Certainly, a GREAT reminder to know that when you need to talk to someone about something as important as insurance, you have an advocate on your side."

"I had the pleasure of working with Bonnie! I gave her several to-do items and she completed every last one thoroughly! Can’t say enough great things about Matt Tobben and his team!"

"Bonnie was extremely efficient, thorough and her expertise shone through. I love working with this State Farm Office. They are truly fantastic!"

"Bonnie does a great job"

"Kind and knowledgeable"

"Great service the insurance team is always available for questions as I add vehicle vehicles remove vehicle vehicles everything is always spot on and done correctly. Superstar is Gabrielle love her always willing to help always willing to get an answer. Always getting back on time.
Gabriella Guidry is so professional and kind as we are working on changing and quotes."

"I recently had the unfortunate experience of being involved in an auto accident in which my vehicle was totaled. Like many people, I approached the claims process with some dread, as insurance companies often have a reputation for being difficult and slow to respond.
However, I have been a State Farm customer for over 60 years, and once again they proved why I have remained loyal for so long.

From the very beginning, the customer service representative, a gentleman named Darcy, patiently walked me through the claims process and made everything clear and manageable. The adjuster, Leslie Schumann, handled the matter promptly and professionally, keeping the process moving and quickly scheduling the payout.

I would also like to commend Bonnie Covart of the Matt Tobben State Farm Agency. Bonnie was exceptional in shepherding the entire process—ensuring things were progressing, assisting with canceling coverage on the totaled vehicle, and making sure I had the information I needed every step of the way.

Kudos to the State Farm team for turning what could have been a frustrating experience into a smooth and reassuring one."

"Oh my goodness! Brooks Reames is a life saver! I called the StateFarm Roadside Assistance Line for help with a flat tire on the Highway. Very little progress was made in an effort to help me as they told me it would be 90minutes for a tow truck at 4o’clock and all the tire shops close at 6. Due to frustration I called Statefarm Matt Tobens office expressing how I felt no one was doing anything to actually help me get my car back in shape in the same day. This is Brooks superhero moment he immediately validated my concern with wanting help with my tire and after maybe 30seconds on hold Brooks picked up the phone to let me know he would be on his way to PERSONALLY help me get a new tire and replace it on my car. Brooks drove me to Discount tire, Walmart(for a car jack and tire iron), and then back to my car. Brooks did not leave until I was fully safe and set up to leave in my car. This is the kind of customer service and care that drives me to continue using Matt Toben Statefarm.

P.S. Abigail was very kind and helpful too."

"I’ve had a great experience working with Matt Tobben. From the very beginning, he has been extremely helpful, patient, and knowledgeable. He always takes the time to explain my coverage options clearly and makes sure I understand what works best for my situation.

What really stands out is how much he truly supports his customers. Anytime I’ve had a question or needed help, he responds quickly and goes above and beyond to make sure everything is handled smoothly. He treats his clients with respect and genuine care, which makes a big difference when dealing with something as important as insurance.

It’s rare to find someone who is not only professional but also truly committed to helping their customers feel confident and protected. His dedication and customer-first attitude make him an exceptional insurance agent, and I highly recommend him to anyone looking for reliable and trustworthy service."

"Matt Tobben became my agent after my longtime agent passed away. I have found Matt to be very personable and interested in answering my questions about my auto, home and other policies. I appreciate his willingness to set up an annual review of my Insurance needs."

"Wonderful people, awesome customer service."

"It was a great experience. Mr. Tobben made it super easy to get my car insurance started. Answered all my questions and he was super helpful. If I had a question/ doubt he returned the call right away."

"Matt, I managed 6 highly technical 911 engineers for several years. I have had several times when I needed help from your office. I have had the pleasure to work with Gabriella many times. She has excellent communication skills, and technical skills and problem-solving skills. In my experience you do not always find all three of those skills in one person. In contrast I worked with the main office several hours on Sunday and could not resolve the issue. I had 3 different people all said they had limited time to work with me and ended the calls. Gabriella stuck with the problem and resolved it short order. Going forward she will be my favorite person to work with."

"Very informative, and the visit was very worthwhile!
I feel that my wife and I are being treated and cared for insurance wise very well!
Good people
Brian Freimuth was who we visited with and we will give him 5 stars also!"

"Highly recommend Matt and his team. They take good care of our clients at Stand Up Roofing."

"My grandmother has been utilizing State Farm agent, Matt Toben's agency for some years now. She had auto and most recently renter's insurance. I appreciated the quick service, politeness, understanding & professionalism provided by Bonnie who didn't hesitate to assist me with my grandmother's acct. We unfortunately had to cancel services because they were no longer needed, but I would recommend them to anyone in the DFW who needed their insurance needs met. Thank yall!"

"I use Matt Tobben's agency for car insurance, homeowners' insurance, and for my business insurance needs. I want to applaud Matt and his support team for their responsiveness to any problems or inquiries that I have. If you want an agency that returns every call, addresses your needs quickly, amends policies whenever amendment is needed, then use Matt Tobben and his team. I want thank Bonnie and Kevin for the help they gave me this week in making a few changes to my business policies."

"Dealing with this agency has been nothing short of a nightmare when dealing with their estate team after the passing of my dad. We incorrectly assumed that staying with the same agency for car and auto would make for a smoother transition, but it has been quite the opposite. I've had cold calls and emails asking for "clarification" on who lives in the home after providing the death certificate, so I've had to "report" his death 3 separate times. I've been charged for policies after cancelling them, and they've refused to refund to me saying it can only go to him. What? It's gotten to the point where I've had to file disputes with my bank... Horrendous customer service. If your loved ones pass, just cancel the policy and go somewhere else. This estate team makes everything more painful."

"I am very much happy and satisfied for the service Gabriella provided. She helped me to save lot of money in my home insurance policy for the roof replacement. It was awesome and I really appreciate her time and effort. I would highly recommend Matt Tobben State Farm Insurance Agency for Auto and Home insurance."

"Been working with Jimmy Munoz at Matt’s office and he has been super great to work with."