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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Kelton

Elizabeth Kelton

January 17, 2025

5  out of  5
rating by Elizabeth Kelton
"Bennett was incredibly easy to work with! He was knowledgeable, professional and understood what we needed. I use Matt Tobben’s office for all my insurance needs!"
We responded:
"Hello Elizabeth. Thank you for your kind words regarding Bennett. He is a quality young man who pride himself in providing remarkable service. Thank you for taking the time to let everyone know on social media."
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Hannah Campbell

December 11, 2024

5  out of  5
rating by Hannah Campbell
"After a accident reporting it to State Farm was easy and painless. With in a hour they had a rental car set up for me. A shop for my car to go to and even a uber from the shop to the rental place."
We responded:
"Hannah, thank you for sharing your wonderful claims experience with everyone. We love providing good neighbor’ service in your time of need. "
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Jeff Blichfeldt

December 9, 2024

5  out of  5
rating by Jeff Blichfeldt
"Matt is very knowledgable and professional. He can help save money on auto and home insurance, but he also offers retirement and investment products. He can help you save money then invest it to grow your wealth. I highly receommend Matt Tobben and his team."
We responded:
"Jeff, thank you for your kind words to Google nation. We are looking forward to working with you for many years to come. "
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DJ Jones

November 30, 2024

5  out of  5
rating by DJ Jones
"I was fortunate enough to catch Brian on the other end of the phone while shopping around for insurance. He is a bonafide professional and really took into account the best policy for me based on my current needs. He was timely and followed up through the entire process. Give this office a call if you have questions or need help. Thank you Brian! 🙏🏾"
We responded:
"DJ, thank you for the kind words about Brian. We are very excited he is a part of Team Tobben. Very professional and he listens to what’s important to you. Thank you!!!"
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Judy Cooper

November 26, 2024

5  out of  5
rating by Judy Cooper
"I have been a life-long customer of State Farm and was especially impressed today with Brian Freimuth at Matt Tobben's agency in Flower Mound, TX. What a huge help Brian was for me in removing an old vehicle from my car insurance policy and adding the new one. He was friendly and energetic, yet very professional and extremely efficient. Clearly, he's very knowledgeable and was so proficient in taking care of my needs. Highly recommend Brian and this State Farm agency!"
We responded:
"Judy, thank you so much for your wonderful review! I'm glad to hear that Brian was able to assist you efficiently with updating your insurance policy. It's great to know that his friendly and professional approach made the process smooth for you. We appreciate your long-term loyalty to State Farm and are always here to help with any future needs. Thanks again for recommending our agency!"
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Dee Karthauser

November 24, 2024

5  out of  5
rating by Dee Karthauser
"Great help, support and service from Bonnie and everyone at Matt Toben's agency."
We responded:
"Dee, thank you for your wonderful review! I'm glad to hear that Bonnie and the rest of our team provided you with excellent help, support, and service. We truly appreciate your kind words and are always here to assist with any future needs. Have a great day!"
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Dave Lacefield

November 22, 2024

5  out of  5
rating by Dave Lacefield
"Matt and his team have been helping me for years with great coverage for my home, autos, umbrella, personal property...well, let's just say "everything". Most recently, they helped me with a claim for hail damage on my home. Super Service! Highly recommended."
We responded:
"Dave, thank you for your kind words and for being a loyal customer over the years. I'm glad our team could assist you and provide the coverage you need. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
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K Top

November 21, 2024

5  out of  5
rating by K Top
"Matt’s agency is phenomenal and Brian specifically handled all my needs promptly and with expertise. Very pleased and appreciate the high level of service provided by this team."
We responded:
"Thank you! I'm glad to hear that Brian was able to handle all your needs promptly and with expertise. Our team strives to provide a high level of service, and it's wonderful to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Kareem Durra

October 28, 2024

5  out of  5
rating by Kareem Durra
"Was referred to Brian by a friend who highly recommended him. Brian and he is professional, punctual and knowledgeable.He helped me get homeowners insurance and auto Insurance at a very reasonable price. I would highly recommend him as he goes the extra mile and really loves his job!"
We responded:
"Kareem, thank you for sharing your experience! I'm glad Brian was able to assist you with both homeowners and auto insurance. We appreciate your recommendation and are grateful to have Brian on our team. If you need any further assistance, don't hesitate to reach out! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Katherine

October 27, 2024

1  out of  5
rating by Katherine
"I had a few issues with their two service women.. to start they weren’t very helpful and did not have me at my best interest. When I replaced my card they didn’t do it and I got behind two months without anyone letting me know. When I replaced a vehicle it took so long to get an insurance card back to be able to purchase my truck. They wanted to sell me a life insurance but had not even reviewed my accounts since I’ve been with this office. When I told them I wanted to move to a different office they shut me off completely with any questions I might have had of them attempting to sell me again on life insurance."
We responded:
"Hello Katherine, I've addressed your concerns with my team. Your experience certainly isn't the type of service we seek to provide our customers on the daily. We pride ourselves on being Remarkable with every interaction and I would love to personally talk with you about your specific situation. "
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MM M

October 26, 2024

5  out of  5
rating by MM M
"Great service"
We responded:
"Thank you for your kind words! I'm glad you had a great experience with our service. If you ever need assistance in the future, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Michelle Smith

October 26, 2024

5  out of  5
rating by Michelle Smith
"Love State Farm"
We responded:
"Michelle, Thank you so much for your wonderful review! I'm glad you're happy with State Farm. Your support means a lot to us. If you ever need anything, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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melva jones

September 29, 2024

5  out of  5
rating by melva jones
"I came in to the office with an issue on my account. Sarah and Brooks patiently helped work through the problem, answered my questions and were very understanding and helpful."
We responded:
"Melva, Thank you for your wonderful review! I'm glad to hear that Sarah and Brooks were able to assist you with your account issue. Their patience and understanding are truly appreciated, and it's great to know they could answer all your questions. We're always here to help with any future needs or concerns. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Mary Wallace

September 17, 2024

5  out of  5
rating by Mary Wallace
"Excellent customer service! They really handled my claim efficiently and promptly. So glad I have them as my agents."
We responded:
"Mary, thank you for your wonderful review! I'm glad to know that our team could handle your claim efficiently and promptly. We truly appreciate your trust in us and are happy to have you as part of our State Farm family. If you ever need any further assistance, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Tatiana Brasil

August 30, 2024

5  out of  5
rating by Tatiana Brasil
"I love State farm and the kind service. Brian Freimuth helped me with ease! He went above and beyond, agents like him are why I recommend State Farm to everyone I know. My stress for renters and auto insurance was quickly relieved when Brian answered all my questions and concerns. State Farm you rock!!"
We responded:
"Tatiana, thank you for your wonderful review! I'm glad Brian was able to assist you so effectively with your renters and auto insurance. It's great to know that his efforts made a positive impact on your experience. We're grateful for your recommendation and are always here to help with any future needs. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Richard Merrill

August 28, 2024

5  out of  5
rating by Richard Merrill
"Got prompt, professional assistance from agent Bennett. Very satisfied."
We responded:
"Richard, thank you for your review. I'm glad Bennett could provide you with prompt and professional assistance. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Jim Garrison

August 23, 2024

5  out of  5
rating by Jim Garrison
"Matt and team are very responsive and helpful!"
We responded:
"Jimmy, thank you for taking time to share your experience with us over the last 5 years. We appreciate you!"
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Pat Bump

August 22, 2024

5  out of  5
rating by Pat Bump
"Very informative, and the visit was very worthwhile! I feel that my wife and I are being treated and cared for insurance wise very well! Good people Brian Freimuth was who we visited with and we will give him 5 stars also!"
We responded:
"Pat, thank you for your kind words and the 5-star rating. I'm glad to know that you and your wife feel well cared for with your insurance needs. Brian appreciates the recognition and we're grateful to have him on our team. If you need any further assistance, we're here to help. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Dianne Jackson

August 22, 2024

5  out of  5
rating by Dianne Jackson
"Great, friendly and informative! Answers any questions with great detail!"
We responded:
"Dianne, thank you for your kind words. I'm glad you found our service friendly and informative. We're always here to answer any questions you may have. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Brett P

August 22, 2024

5  out of  5
rating by Brett P
"My experience with this firm, and more specifically, Brian was excellent at every step. I decided it was time to review options after our homeowners insurance went sky high with another carrier. I was pleased to find that bundling my home and auto policies with State Farm resulted in saving a good amount of money. Brian was very responsive and supportive during the entire process of reviewing options and getting the policies in place. I highly recommend this agency."
We responded:
"Brett, thank you for sharing your positive experience with our agency. I'm glad Brian could assist you effectively and help you save money by bundling your home and auto policies. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Marilyn Lawson

August 16, 2024

5  out of  5
rating by Marilyn Lawson
"Matt took the time to do a complete insurance review for us which is the first time that an insurance agent has initiated and followed through with us. Also appreciated his goal to save us money rather than sign us up for more coverage we did not need."
We responded:
"Marilyn, your review means more than you know. We appreciate you being with SF for over 40 years. Also, it was my pleasure to discover you were over insured based on where you are today and on what’s important to you and Pat. #proactiveinprotectingyou"
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Courtney Cedillo

July 29, 2024

5  out of  5
rating by Courtney Cedillo
"Matt Tobben State Farm has been a great help in lowering insurance costs. They are very attentive and quick to respond to answer questions. They were very helpful with sons accident last year. Would definitely recommend them!"
We responded:
"Thank you for sharing your positive experience with my team. We are here to provide you with Remarkable Service and protect your risks with a personal price plan. "
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Austin Ray

July 26, 2024

5  out of  5
rating by Austin Ray
"Matt and Lisa Tobben, along with their amazing team, are exceptional! Their customer service and guidance through all things insurance are top-notch. They simplify the usually daunting process of dealing with insurance, making it a breeze. I highly recommend them for their honesty, kindness, and the savings they offer. Look no further—you’ve found your insurance family!"
We responded:
"Hey Austin! Thanks a ton for your awesome review! We're so happy to know that you found our customer service and guidance top-notch. Lisa and the whole team are grateful for your kind words. It's fantastic that we could make the insurance process easy for you and offer some savings along the way. If you ever need anything else, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Ron Newton

July 17, 2024

5  out of  5
rating by Ron Newton
"Simply put, Matt Tobben and his State Farm team are people of integrity that I have trusted for over a decade to meet all of my family's insurance needs."
We responded:
"Ron, we are so glad that we could be of service to you and your financial needs. Thank you for the kind review."
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Lance

July 16, 2024

5  out of  5
rating by Lance
"Matt Tobben's office is the best. Bonnie has taken good care of me several times at Matt Tobben's office. They are always friendly and ready to help when there is a need. It is a great sense of security knowing that you have an agent and his staff that care about you as a person. Thank you, again Matt Tobben's team for being the best at State Farm."
We responded:
"Thank you, Lance, for taking the time to share your experience with my team and especially Bonnie. I know Bonnie works hard every day to provide 'unreasonable hospitality' to our clients. We are working hard every day to proactively protect you and your family with your auto, home, life and disability needs. Please call us whenever you need something. "