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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Hafer

March 20, 2025

5  out of  5
rating by Matt Hafer
"Gabriella was awesome to work with"
We responded:
"Thank you for taking the time to share your experience with Gabriella. Being a ‘good neighbor’ is important to Team Tobben. We appreciate your confidence in us. "
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Timothy ODwyer

March 12, 2025

5  out of  5
rating by Timothy ODwyer
"Very courteous. Everyone was very helpful and showed all the benefits for the different options"
We responded:
"Thank you Timothy. We have certainly enjoyed getting to know you and working with you on both insurance and investing for the future. "
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Auto Dee

March 11, 2025

5  out of  5
rating by Auto Dee
""
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Ernie

March 7, 2025

5  out of  5
rating by Ernie
"Darrin Perry is the main reason we are still with this agency. His appropriate persistence and willing to discuss my options with honesty and integrity made me feel at ease. I truly did not feel like I was being sold, but that I was being educated. I'm currently reviewing some of the options he provided and hope to continue with this agency. This office has a gem with Darrin Perry as an employee."
We responded:
"Ernie, thank you for the heartfelt note about Darrin. We agree, he is a gem and he knows how to make the complicated easy. And we appreciate you!"
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Harish Boyapati

March 7, 2025

5  out of  5
rating by Harish Boyapati
""
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Roland Belle

February 28, 2025

5  out of  5
rating by Roland Belle
"Darrin Perry was very helpful."
We responded:
"Hello Roland, thank you for recognizing Darrin and his ability to simplify and explain insurance protection. Team Tobben’s #1 concern is protecting you and your family against everyday risk. "
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A'Dell Stevens

February 21, 2025

5  out of  5
rating by A'Dell Stevens
"I had more questions than were probably reasonable and Brian was incredibly patient and worked with my schedule to get everything answered and set up. Highly recommend!"
We responded:
"A’Dell, you will never have more questions than what is reasonable. Brian and the rest of Team Tobben love knowing our customers have peace of mind with their insurance and investments! Thank you for taking the time to recognize Brian…he’s a special guy!"
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Mike Hammans

February 19, 2025

5  out of  5
rating by Mike Hammans
"Great customer service and finding ways to save money"
We responded:
"Mike, we love working with our customers to find the perfect coverage for them based on their needs and wants. It brings us much happiness to provide risk reviews and assist our customers with the right coverage at the right price. As a mutual company, we can do that with confidence. And, thank you for sharing your experience with the internet."
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Brian Murphy

February 14, 2025

5  out of  5
rating by Brian Murphy
"I was in the market for new home insurance last week. Reached out to a few folks before talking with Darrin. He worked with me to find a good rate and ended up switching my auto over too. Appreciated working with him, his honesty, top service, and how easy he made the process."
We responded:
"Brian, thank you for sharing with the Google Universe the wonderful experience you had with Brian. Team Tobben here to Proactively Protect you and your family. "
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RAVI VELLANKI

January 31, 2025

5  out of  5
rating by RAVI VELLANKI
"Talked to Darrin to understand my options for switching over. I am impressed and thankful that he was very methodical in ensuring we were comparing the coverage exactly as I have today with my existing insurance so that I can see the difference in premiums with the same type of coverage and in some instances, with a better coverage than what i have today."
We responded:
"Ravi, we appreciate you taking the time to share your fantastic experience with Team Tobben, especially, Darrin! "
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Joseph Bryant

January 29, 2025

5  out of  5
rating by Joseph Bryant
"They have always been friendly and helpful in meeting my insurance needs. They are timely in adding and taking vehicles off the policy."
We responded:
"Your kind words are very thoughtful, thank you! The team and I strive on the daily to treat our customers the way we would want to be treated, like a good neighbor. "
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Ashley W

January 24, 2025

5  out of  5
rating by Ashley W
"I recently had the pleasure of working with Darrin Perry at this agency and I cannot express enough how exceptional my experience was. From the moment I reached out, he was incredibly helpful and knowledgeable, guiding me through the process of getting insurance for my vehicle. Darrin took the time to understand my specific needs and provided tailored options that fit my budget perfectly. His professionalism and attention to detail made me feel confident in my decision. Highly recommend the Matt Tobben agency!"
We responded:
"Ashley, thank you for taking the time to share your wonderful experience with Darrin. I’m extremely happy to hear he took the time to Proactively Protect you and you vehicle. "
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Jama Reed

January 23, 2025

5  out of  5
rating by Jama Reed
"Brian at Matt's office quickly resolved our need of insuring a new model golf cart. From the initial request to binding coverage Brian was thorough and responsive. Highly recommend"
We responded:
"Jama, thank you for sharing with the Google universe the great service Brian gave you. We are aware of how wonderful Brian is and now the whole world knows…thanks again. "
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Elizabeth Kelton

January 17, 2025

5  out of  5
rating by Elizabeth Kelton
"Bennett was incredibly easy to work with! He was knowledgeable, professional and understood what we needed. I use Matt Tobben’s office for all my insurance needs!"
We responded:
"Hello Elizabeth. Thank you for your kind words regarding Bennett. He is a quality young man who pride himself in providing remarkable service. Thank you for taking the time to let everyone know on social media."
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Hannah Campbell

December 11, 2024

5  out of  5
rating by Hannah Campbell
"After a accident reporting it to State Farm was easy and painless. With in a hour they had a rental car set up for me. A shop for my car to go to and even a uber from the shop to the rental place."
We responded:
"Hannah, thank you for sharing your wonderful claims experience with everyone. We love providing good neighbor’ service in your time of need. "
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Jeff Blichfeldt

December 9, 2024

5  out of  5
rating by Jeff Blichfeldt
"Matt is very knowledgable and professional. He can help save money on auto and home insurance, but he also offers retirement and investment products. He can help you save money then invest it to grow your wealth. I highly receommend Matt Tobben and his team."
We responded:
"Jeff, thank you for your kind words to Google nation. We are looking forward to working with you for many years to come. "
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DJ Jones

November 30, 2024

5  out of  5
rating by DJ Jones
"I was fortunate enough to catch Brian on the other end of the phone while shopping around for insurance. He is a bonafide professional and really took into account the best policy for me based on my current needs. He was timely and followed up through the entire process. Give this office a call if you have questions or need help. Thank you Brian! 🙏🏾"
We responded:
"DJ, thank you for the kind words about Brian. We are very excited he is a part of Team Tobben. Very professional and he listens to what’s important to you. Thank you!!!"
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Judy Cooper

November 26, 2024

5  out of  5
rating by Judy Cooper
"I have been a life-long customer of State Farm and was especially impressed today with Brian Freimuth at Matt Tobben's agency in Flower Mound, TX. What a huge help Brian was for me in removing an old vehicle from my car insurance policy and adding the new one. He was friendly and energetic, yet very professional and extremely efficient. Clearly, he's very knowledgeable and was so proficient in taking care of my needs. Highly recommend Brian and this State Farm agency!"
We responded:
"Judy, thank you so much for your wonderful review! I'm glad to hear that Brian was able to assist you efficiently with updating your insurance policy. It's great to know that his friendly and professional approach made the process smooth for you. We appreciate your long-term loyalty to State Farm and are always here to help with any future needs. Thanks again for recommending our agency!"
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Dee Karthauser

November 24, 2024

5  out of  5
rating by Dee Karthauser
"Great help, support and service from Bonnie and everyone at Matt Toben's agency."
We responded:
"Dee, thank you for your wonderful review! I'm glad to hear that Bonnie and the rest of our team provided you with excellent help, support, and service. We truly appreciate your kind words and are always here to assist with any future needs. Have a great day!"
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Dave Lacefield

November 22, 2024

5  out of  5
rating by Dave Lacefield
"Matt and his team have been helping me for years with great coverage for my home, autos, umbrella, personal property...well, let's just say "everything". Most recently, they helped me with a claim for hail damage on my home. Super Service! Highly recommended."
We responded:
"Dave, thank you for your kind words and for being a loyal customer over the years. I'm glad our team could assist you and provide the coverage you need. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
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K Top

November 21, 2024

5  out of  5
rating by K Top
"Matt’s agency is phenomenal and Brian specifically handled all my needs promptly and with expertise. Very pleased and appreciate the high level of service provided by this team."
We responded:
"Thank you! I'm glad to hear that Brian was able to handle all your needs promptly and with expertise. Our team strives to provide a high level of service, and it's wonderful to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Kareem Durra

October 28, 2024

5  out of  5
rating by Kareem Durra
"Was referred to Brian by a friend who highly recommended him. Brian and he is professional, punctual and knowledgeable.He helped me get homeowners insurance and auto Insurance at a very reasonable price. I would highly recommend him as he goes the extra mile and really loves his job!"
We responded:
"Kareem, thank you for sharing your experience! I'm glad Brian was able to assist you with both homeowners and auto insurance. We appreciate your recommendation and are grateful to have Brian on our team. If you need any further assistance, don't hesitate to reach out! - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Katherine

October 27, 2024

1  out of  5
rating by Katherine
"I had a few issues with their two service women.. to start they weren’t very helpful and did not have me at my best interest. When I replaced my card they didn’t do it and I got behind two months without anyone letting me know. When I replaced a vehicle it took so long to get an insurance card back to be able to purchase my truck. They wanted to sell me a life insurance but had not even reviewed my accounts since I’ve been with this office. When I told them I wanted to move to a different office they shut me off completely with any questions I might have had of them attempting to sell me again on life insurance."
We responded:
"Hello Katherine, I've addressed your concerns with my team. Your experience certainly isn't the type of service we seek to provide our customers on the daily. We pride ourselves on being Remarkable with every interaction and I would love to personally talk with you about your specific situation. "
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MM M

October 26, 2024

5  out of  5
rating by MM M
"Great service"
We responded:
"Thank you for your kind words! I'm glad you had a great experience with our service. If you ever need assistance in the future, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Michelle Smith

October 26, 2024

5  out of  5
rating by Michelle Smith
"Love State Farm"
We responded:
"Michelle, Thank you so much for your wonderful review! I'm glad you're happy with State Farm. Your support means a lot to us. If you ever need anything, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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melva jones

September 29, 2024

5  out of  5
rating by melva jones
"I came in to the office with an issue on my account. Sarah and Brooks patiently helped work through the problem, answered my questions and were very understanding and helpful."
We responded:
"Melva, Thank you for your wonderful review! I'm glad to hear that Sarah and Brooks were able to assist you with your account issue. Their patience and understanding are truly appreciated, and it's great to know they could answer all your questions. We're always here to help with any future needs or concerns. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"
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Mary Wallace

September 17, 2024

5  out of  5
rating by Mary Wallace
"Excellent customer service! They really handled my claim efficiently and promptly. So glad I have them as my agents."
We responded:
"Mary, thank you for your wonderful review! I'm glad to know that our team could handle your claim efficiently and promptly. We truly appreciate your trust in us and are happy to have you as part of our State Farm family. If you ever need any further assistance, don't hesitate to reach out. - Matt Tobben - State Farm Insurance Agent, Flower Mound, TX"