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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

leechb1145

September 23, 2023

5  out of  5 rating by leechb1145
"Matt Tobben and his staff are amazing. They are the nicest, friendliest, and professional group to visit. For several years Matt has supported Lewisville ISD Special Olympics. We appreciate your continued support. Give Matt a call for your insurance needs."

Whitney Kilgore

August 23, 2023

5  out of  5 rating by Whitney Kilgore
"Matt and his team have gone above and beyond supporting our needs for many years. When I have a question about ANY type of insurance product, Matt is my go-to."

Jim Garrison

August 22, 2023

5  out of  5 rating by Jim Garrison
"Matt and team are very responsive and helpful!"

Carolyn Garber

July 17, 2023

5  out of  5 rating by Carolyn Garber
"Unfortunately my daughter's car was totaled in a recent hail storm. Matt Tobben's office did a great job handling the claim. Bonnie reached out more than once to check on the status. All the State Farm members who assisted with the situation were professional & caring."

lewis phelps

June 20, 2023

5  out of  5 rating by lewis phelps
"Always friendly and competent"

Luke Komotos

June 8, 2023

5  out of  5 rating by Luke Komotos
"Bennett is amazing at what he does and makes the process of purchasing insurance run smoothly by answering all the questions you may have confidently. Pleasure to work with."

Angie Betancourt

May 25, 2023

5  out of  5 rating by Angie Betancourt
"Thank you Matt Tobben and your fantastic staff at State Farm in Flower Mound! Unfortunately, I had to use my car insurance for an accident back in April. Fortunately, the team at State Farm went above and beyond my expectations. I was kept up to date with my claim as things were happening. I was provided text messages and email updates not only from State Farm but also from the business partners they’ve chosen to work with like the repair shop and car rental business that worked with me. The process was seamless and I was never left in the dark on lead times nor out of pocket costs. I have been a loyal State Farm patron and like my parents before me, I look forward to bringing my daughter in to meet Matt and his friendly staff to begin her own business relationship in the future. I’m a proud State Farm customer of Matt Tobben’s in Flower Mound!"

Gideon Bridges

April 22, 2023

5  out of  5 rating by Gideon Bridges
"Top not insurance agent and office that provide a great service to their clients. Would highly recommend."

Holly Henderson

April 15, 2023

5  out of  5 rating by Holly Henderson
"Brooks has been amazing with helping me. They are all so friendly at the office, and prompt. It feels good to know that they care ! 5 stars."

Jeanette Boshoff

April 13, 2023

5  out of  5 rating by Jeanette Boshoff
"Huge shout out to State Farm Agency Matt Tobben, 3201 Cross Timbers Road Suite 100, Flower Mound, TX - 75028-2985 in particular!! Since I have moved my auto insurance to them I have only received good service from them. They respond to my emails timely and effectively. I can truly recommend them for your consideration!!"

Molly Beck

April 11, 2023

5  out of  5 rating by Molly Beck
"I would highly recommend Matt Tobben and his team for your insurance needs! We've been clients of Matt's for many years. He's handled everything from renter's insurance to home owner's insurance for us, as well personal articles policies, life insurance policies, and car policies. He is so knowledgeable and helps us make the right decisions for us. We've been in two auto accidents in the past few years, one where we were at fault and one where were not. Matt and his team were so helpful through both. Although the accident that was not our fault was filed through the other driver's insurance, Matt took the time to help us work through the claim with the other company to make sure we were being appropriately compensated. For the accident that was our fault, his team made the process of filing a claim so easy. We love working with them all!"

Wilson Turner

March 30, 2023

5  out of  5 rating by Wilson Turner
"Rey was very knowledgeable, honest and worked for what’s best for the customer. His follow up was great, and made the whole process quick and easy."

Vicki Christensen

March 28, 2023

5  out of  5 rating by Vicki Christensen
"Matt Tobben has always taken great care of us! If we have questions or if we need to file a claim we can always count on him. I highly recommend Matt Tobben!!"

Lorretta Morgan

February 7, 2023

5  out of  5 rating by Lorretta Morgan
"Matt has been a wonderful agent over the last few years. Our former agent retired, and Matt assumed management of our policies. He is knowledgeable, attendtive, and humorous. Highly recommended."

Tim Morgan

February 7, 2023

5  out of  5 rating by Tim Morgan
"Matt is great. He has helped us make some complicated changes to our insurance, with ease & clarity. Our office visits are friendly & fun."

Andy Denby

February 6, 2023

5  out of  5 rating by Andy Denby
"Bennett Tiefenbrunn was extremely helpful in finding me the right coverage! He kept an open dialogue with me and was very timely answering all my questions. Not only did he cover my life insurance policy, but helped with my business as well! Very thankful!"

Darren Penn

February 6, 2023

5  out of  5 rating by Darren Penn
"I'm so glad we became a customer of Matt's last year. Matt, Abigail, and Brooks have all been so helpful in answering our questions. The money we saved was a huge bonus as well, but the customer service is what we like best. Give these guys a call and see what they can do for your family."

Glenn Highland

January 23, 2023

5  out of  5 rating by Glenn Highland
"Team provided in depth highly skilled analysis for difficult situation. They figured in out ... Win /Win"

NiNi Herbert

January 18, 2023

5  out of  5 rating by NiNi Herbert
"Great experience! Rey H. was knowledgeable and overall extremely helpful."

Sylvia Smiley

January 2, 2023

5  out of  5 rating by Sylvia Smiley
"I love my agent's whole team! They always answer my calls with a live person. I have had many cars over the length of the policy and it is never an issue to add or remove or call and ask a question. I always feel like they "know" me here. Highly recommend."

Victoria Davis

December 12, 2022

5  out of  5 rating by Victoria Davis
"Matt and his team are fantastic and responsive to work with! Not only are they able to answer any questions I might have in a timely manner, they also have a variety of ways to meet my needs including banking."

Steve Delarosa

December 2, 2022

5  out of  5 rating by Steve Delarosa
"Reynaldo was very knowledgeable and friendly! Thank you for answering all of my questions."

ana Villanueva

November 16, 2022

5  out of  5 rating by ana Villanueva
"I just got my Life insurance policy through Reynaldo Herbert and very happy how smooth the whole transaction was. I feel now at ease with my decision on my life insurance policy."

Joel Martin

November 14, 2022

5  out of  5 rating by Joel Martin
"Very honest and thorough service. I spoke with a representative named Rey who was quite personable and explained everything in a way I could understand. Highly recommend!"

Alerted Boot

September 26, 2022

5  out of  5 rating by Alerted Boot
"I would highly recommend this agent’s office. Have been doing business with Matt Tobben for a few years as he is a supporter of the local band program, which my son was part of. I bought a new vehicle over the weekend and call the office on Monday morning. Connie Schoenfelder handle my call and my request immediately over the phone. Got coverage on the spot and received my temp card within minutes. So happy that quality customer service still exist with a national insurance company. Matt Tobben and his staff are at the top of their game and he has always been a great agent to work with."